RT 5.0.4 Documentation

RT::Interface::Email::Action::Take

RT::Interface::Email::Action::Take - Take tickets via the mail gateway

This plugin, if placed in "@MailPlugins" in RT_Config, allows the mail gateway to specify a take action:

    | rt-mailgate --action take-correspond --queue General --url http://localhost/

This can alternately (and more flexibly) be accomplished with a Scrip.