• UPGRADING FROM 3.0.0 AND EARLIER
  • Installation
  • Rights changes
  • Web server configuration

UPGRADING FROM 3.0.0 AND EARLIER

Installation

We recommend you move your existing /opt/rt3 tree completely out of the way before installing the new version of RT, to make sure that you don't inadvertently leave old files hanging around.

Rights changes

Now, if you want RT to automatically create new users upon ticket submission, you MUST grant 'Everyone' the right to create tickets. Granting this right only to "Unprivileged Users" is now insufficient.

Web server configuration

The configuration for RT's web interface has changed. Please refer to docs/web_deployment.pod for instructions.