RT 3.8.17 Documentation

RT::ObjectCustomField Overlay

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Sorting custom fields applications

Custom fields sorted on multiple layers. First of all custom fields with different lookup type are sorted independently. All global custom fields have fixed order for all objects, but you can insert object specific custom fields between them. Object specific custom fields can be applied to several objects and be on different place. For example you have GCF1, GCF2, LCF1, LCF2 and LCF3 that applies to tickets. You can place GCF2 above GCF1, but they will be in the same order in all queues. However, LCF1 and other local can be placed at any place for particular queue: above global, between them or below.

MoveUp

Moves custom field up. See </Sorting custom fields applications>.

MoveDown

Moves custom field down. See </Sorting custom fields applications>.

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