RT 5.0.6 Documentation
RT::Condition::ReopenTicket
IsApplicable
If the ticket was reopened, i.e. status was changed from any inactive status to an active. See RT_Config.pm for ActiveStatuses and InactiveStatuses options.
If the ticket was reopened, i.e. status was changed from any inactive status to an active. See RT_Config.pm for ActiveStatuses and InactiveStatuses options.