RT 4.4.7 Documentation
RT::Search::Simple
NAME
RT::Search::Simple
SYNOPSIS
rt-crontool --search RT::Search::Simple \
--search-arg "23" \
--action RT::Action \
--verbose \
--log debug
DESCRIPTION
The Simple search performs a ticket search using the same mechanism as the "Simple Search" web UI.
It expects one Argument which is a string representing the search term. The behavior varies a bit depending on RT configuration and user preference, check out ticket "Simple Search" page that contains syntax and behavior details.
When running with a command-line utility such as rt-crontool, you may need to apply shell escapes or make other format changes to correctly pass special characters through the shell.
METHODS
Describe
Returns a localized string describing the module's function.
Prepare
Runs a simple search on the associated RT::Tickets object, using the string provided in the Argument.
The search is performed in the context of the user running the command. For rt-crontool searches, this is the RT::User account associated with the Linux account running rt-crontool via the "Unix login" setting.
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