RT 4.4.4 Documentation

• • Prepare
  • SetRecipients
  • RemoveInappropriateRecipients

Prepare

Set up the relevant recipients, then call our parent.

SetRecipients

Sets the recipients of this message to Owner, Requestor, AdminCc, Cc or All. Explicitly does not notify the creator of the transaction by default.

RemoveInappropriateRecipients

Remove transaction creator as appropriate for the NotifyActor setting.

To send email to the selected recipients regardless of RT's NotifyActor configuration, include AlwaysNotifyActor in the list of arguments. Or to always suppress email to the selected recipients regardless of RT's NotifyActor configuration, include NeverNotifyActor in the list of arguments.