RT 4.4.3 Documentation
RT::Shredder::Plugin::Tickets
NAME
RT::Shredder::Plugin::Tickets - search plugin for wiping tickets.
ARGUMENTS
query - query string
Search tickets with query string. Examples: Queue = 'my queue' AND ( Status = 'deleted' OR Status = 'rejected' ) LastUpdated < '2003-12-31 23:59:59'
Hint: You can construct query with the query builder in RT's web interface and then open advanced page and copy query string.
Arguments queue, status and updated_before have been dropped as you can easy make the same search with the query option. See examples above.
with_linked - boolen
Deletes all tickets that are linked to tickets that match query.
apply_query_to_linked - boolean
Delete linked tickets only if those too match query.
See also with_linked.
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