RT 4.4.3 Documentation

• • LoadByCols
  • LoadByTicketContentAndCustomField { Ticket => TICKET, CustomField => CUSTOMFIELD, Content => CONTENT }
  • CustomFieldObj
  • Content
  • Object
  • Delete
  • _FillInTemplateURL URL
  • ValueLinkURL
  • ValueIncludeURL
  • GetOCFVCacheKey
  • id
  • CustomField
  • SetCustomField VALUE
  • ObjectType
  • SetObjectType VALUE
  • ObjectId
  • SetObjectId VALUE
  • SortOrder
  • SetSortOrder VALUE
  • Content
  • SetContent VALUE
  • LargeContent
  • SetLargeContent VALUE
  • ContentType
  • SetContentType VALUE
  • ContentEncoding
  • SetContentEncoding VALUE
  • Creator
  • Created
  • LastUpdatedBy
  • LastUpdated
  • Disabled
  • SetDisabled VALUE

LoadByCols

LoadByTicketContentAndCustomField { Ticket => TICKET, CustomField => CUSTOMFIELD, Content => CONTENT }

Loads a custom field value by Ticket, Content and which CustomField it's tied to

CustomFieldObj

Returns the CustomField Object which has the id returned by CustomField

Content

Return this custom field's content. If there's no "regular" content, try "LargeContent"

Object

Returns the object this value applies to

Delete

Disable this value. Used to remove "current" values from records while leaving them in the history.

_FillInTemplateURL URL

Takes a URL containing placeholders and returns the URL as filled in for this ObjectCustomFieldValue. The values for the placeholders will be URI-escaped.

Available placeholders:

__id__

The id of the object in question.

__CustomField__

The value of this custom field for the object in question.

__WebDomain__, __WebPort__, __WebPath__, __WebBaseURL__ and __WebURL__

The value of the config option.

ValueLinkURL

Returns a filled in URL template for this ObjectCustomFieldValue, suitable for constructing a hyperlink in RT's webui. Returns undef if this custom field doesn't have a LinkValueTo

ValueIncludeURL

Returns a filled in URL template for this ObjectCustomFieldValue, suitable for constructing a hyperlink in RT's webui. Returns undef if this custom field doesn't have a IncludeContentForValue

GetOCFVCacheKey

Get the OCFV cache key for this object

id

Returns the current value of id. (In the database, id is stored as int(11).)

CustomField

Returns the current value of CustomField. (In the database, CustomField is stored as int(11).)

SetCustomField VALUE

Set CustomField to VALUE. Returns (1, 'Status message') on success and (0, 'Error Message') on failure. (In the database, CustomField will be stored as a int(11).)

ObjectType

Returns the current value of ObjectType. (In the database, ObjectType is stored as varchar(255).)

SetObjectType VALUE

Set ObjectType to VALUE. Returns (1, 'Status message') on success and (0, 'Error Message') on failure. (In the database, ObjectType will be stored as a varchar(255).)

ObjectId

Returns the current value of ObjectId. (In the database, ObjectId is stored as int(11).)

SetObjectId VALUE

Set ObjectId to VALUE. Returns (1, 'Status message') on success and (0, 'Error Message') on failure. (In the database, ObjectId will be stored as a int(11).)

SortOrder

Returns the current value of SortOrder. (In the database, SortOrder is stored as int(11).)

SetSortOrder VALUE

Set SortOrder to VALUE. Returns (1, 'Status message') on success and (0, 'Error Message') on failure. (In the database, SortOrder will be stored as a int(11).)

Content

Returns the current value of Content. (In the database, Content is stored as varchar(255).)

SetContent VALUE

Set Content to VALUE. Returns (1, 'Status message') on success and (0, 'Error Message') on failure. (In the database, Content will be stored as a varchar(255).)

LargeContent

Returns the current value of LargeContent. (In the database, LargeContent is stored as longblob.)

SetLargeContent VALUE

Set LargeContent to VALUE. Returns (1, 'Status message') on success and (0, 'Error Message') on failure. (In the database, LargeContent will be stored as a longblob.)

ContentType

Returns the current value of ContentType. (In the database, ContentType is stored as varchar(80).)

SetContentType VALUE

Set ContentType to VALUE. Returns (1, 'Status message') on success and (0, 'Error Message') on failure. (In the database, ContentType will be stored as a varchar(80).)

ContentEncoding

Returns the current value of ContentEncoding. (In the database, ContentEncoding is stored as varchar(80).)

SetContentEncoding VALUE

Set ContentEncoding to VALUE. Returns (1, 'Status message') on success and (0, 'Error Message') on failure. (In the database, ContentEncoding will be stored as a varchar(80).)

Creator

Returns the current value of Creator. (In the database, Creator is stored as int(11).)

Created

Returns the current value of Created. (In the database, Created is stored as datetime.)

LastUpdatedBy

Returns the current value of LastUpdatedBy. (In the database, LastUpdatedBy is stored as int(11).)

LastUpdated

Returns the current value of LastUpdated. (In the database, LastUpdated is stored as datetime.)

Disabled

Returns the current value of Disabled. (In the database, Disabled is stored as smallint(6).)

SetDisabled VALUE

Set Disabled to VALUE. Returns (1, 'Status message') on success and (0, 'Error Message') on failure. (In the database, Disabled will be stored as a smallint(6).)

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