RT 4.4.1 Documentation

RT::Shredder::Plugin::Tickets

NAME

RT::Shredder::Plugin::Tickets - search plugin for wiping tickets.

ARGUMENTS

query - query string

Search tickets with query string. Examples: Queue = 'my queue' AND ( Status = 'deleted' OR Status = 'rejected' ) LastUpdated < '2003-12-31 23:59:59'

Hint: You can construct query with the query builder in RT's web interface and then open advanced page and copy query string.

Arguments queue, status and updated_before have been dropped as you can easy make the same search with the query option. See examples above.

with_linked - boolen

Deletes all tickets that are linked to tickets that match query.

apply_query_to_linked - boolean

Delete linked tickets only if those too match query.

See also with_linked.

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