RT 4.4.0 Documentation


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RT::Action::UpdateParentTimeWorked - RT's scrip action to set/update the time worked on a parent ticket when a child ticket's TimeWorked is added to.


This action is used as an action for the 'On TimeWorked Change' condition.

When it fires it finds a ticket's parent tickets and increments the time on those tickets along with the built in behavior of incrementing the TimeWorked on the current ticket.


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