RT 4.2.17 Documentation
RT::Condition::ReopenTicket
IsApplicable
If the ticket was repopened, ie status was changed from any inactive status to an active. See RT_Config.pm for ActiveStatuses and InactiveStatuses options.
If the ticket was repopened, ie status was changed from any inactive status to an active. See RT_Config.pm for ActiveStatuses and InactiveStatuses options.