RT 4.0.9 Documentation

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RT

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NAME

RT - Request Tracker

SYNOPSIS

A fully featured request tracker package

DESCRIPTION

INITIALIZATION

LoadConfig

Load RT's config file. First, the site configuration file (RT_SiteConfig.pm) is loaded, in order to establish overall site settings like hostname and name of RT instance. Then, the core configuration file (RT_Config.pm) is loaded to set fallback values for all settings; it bases some values on settings from the site configuration file.

In order for the core configuration to not override the site's settings, the function Set is used; it only sets values if they have not been set already.

Init

Connects to the database, initilizes system objects, preloads classes, sets up logging, and loads plugins.

ConnectToDatabase

Get a database connection. See also "Handle".

InitLogging

Create the Logger object and set up signal handlers.

InitClasses

Load all modules that define base classes.

InitSystemObjects

Initializes system objects: $RT::System, RT->SystemUser and RT->Nobody.

CLASS METHODS

Config

Returns the current config object, but note that you must load config first otherwise this method returns undef.

Method can be called as class method.

DatabaseHandle

Returns the current database handle object.

See also "ConnectToDatabase".

Logger

Returns the logger. See also "InitLogging".

System

Returns the current system object. See also "InitSystemObjects".

SystemUser

Returns the system user's object, it's object of RT::CurrentUser class that represents the system. See also "InitSystemObjects".

Nobody

Returns object of Nobody. It's object of RT::CurrentUser class that represents a user who can own ticket and nothing else. See also "InitSystemObjects".

Plugins

Returns a listref of all Plugins currently configured for this RT instance. You can define plugins by adding them to the @Plugins list in your RT_SiteConfig

PluginDirs

Takes an optional subdir (e.g. po, lib, etc.) and returns a list of directories from plugins where that subdirectory exists.

This code does not check plugin names, plugin validitity, or load plugins (see "InitPlugins") in any way, and requires that RT's configuration have been already loaded.

InitPluginPaths

Push plugins' lib paths into @INC right after local/lib. In case local/lib isn't in @INC, append them to @INC

InitPlugins

Initialize all Plugins found in the RT configuration file, setting up their lib and HTML::Mason component roots.

AddJavaScript

helper method to add js files to JSFiles config. to add extra js files, you can add the following line in the plugin's main file:

    RT->AddJavaScript( 'foo.js', 'bar.js' ); 

AddStyleSheets

helper method to add css files to CSSFiles config

to add extra css files, you can add the following line in the plugin's main file:

    RT->AddStyleSheets( 'foo.css', 'bar.css' ); 

JavaScript

helper method of RT->Config->Get('JSFiles')

StyleSheets

helper method of RT->Config->Get('CSSFiles')

BUGS

Please report them to rt-bugs@bestpractical.com, if you know what's broken and have at least some idea of what needs to be fixed.

If you're not sure what's going on, report them rt-devel@lists.bestpractical.com.

SEE ALSO

RT::StyleGuide DBIx::SearchBuilder

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