RTIR: RT for Incident Response

RTIR 3.2.1 Release Notes

RTIR 3.2.1 - 2018-06-19

We're pleased to announce the general availability of RTIR 3.2.1. It
contains several improvements and also a few bug fixes. The list of
changes included with this release is below.

RTIR should always be run with the correct corresponding version of RT.
The 3.2.1 release runs best with RT 4.2.15. As noted in the upgrading
documentation, when upgrading, both RTIR and RT should be upgraded at
the same time.


SHA-256 sums

331f11d915002ba8e8e0ebdd4e0f13feb70a0522b137cff31a8d7fefebb1f67e  RT-IR-3.2.1.tar.gz
ee79b22b4efe6605b91e97644dbd21ea887308bf4dde1b1ac35e59abe3e9cf2c  RT-IR-3.2.1.tar.gz.asc

  * The default MaxInlineBody is increased. It is still not unlimited by
    default because very large message bodies can cause performance issues
    with content that is automatically converted to links.
  * Update with a new RTIR logo.
  * Compatibility with Perl 5.26.1.

  * Show only statuses applicable to the current queue when creating a new
  * Remove incorrect duplicate id parameters in links in ticket history.
  * Many fixes to various incorrect or failing tests and updates to align
    tests with changes in core RT.
  * Update two uses of the Mason redirect with RT's redirect which makes
    sure redirects work for all conditions including running on non-standard
  * Correctly handle custom fields, including those in custom field groupings,
    to avoid warnings when creating an incident and investigation at the
    same time.

A complete changelog is available from git by running:
    git log 3.2.0..3.2.1
or visiting