RTIR: RT for Incident Response

RTIR 2.6.1 Release Notes

RTIR 2.6.1 - 2011-09-14
-----------------------

I'm happy to announce that RTIR 2.6.1 is now available for download.
NOTE that this release is still incompatible with RT 4.x and should be
used with RT 3.8.x only.

https://download.bestpractical.com/pub/rt/release/RT-IR-2.6.1.tar.gz
https://download.bestpractical.com/pub/rt/release/RT-IR-2.6.1.tar.gz.sig

SHA1 sums

88aad56fffabd981d0bb3cadbde8b916e7fd3c2b  RT-IR-2.6.1.tar.gz
4af1c2ca208ff3bcd5b5367d9940bd6eab2b8b9e  RT-IR-2.6.1.tar.gz.sig

This release contains a number of bugfixes and small improvements since
2.6.0, as well as some larger changes:

FEATURES
========

* allow local customization of research tools, see @RTIRResearchTools
  in the config
* new Iframe research tool, see $RTIRIframeResearchToolConfig
* no longer do a whois lookup by default just by visiting the
  lookup page

CALLBACKS
=========

* LeftColumnStart and RightColumnStart in Incidents' Display.html

BUGS
====

* order of tickets on 'RTIR at Glance' page could become incorrect
  after using system for a while
* on create incident page ids of HTML elements were repeated

CLEANUPS
========

* code cleanups to better follow modern perl coding guidelines
* config file is now has POD instead of comments and options are
  in better ordered