RT: Request Tracker

RT 4.2.11 Release Notes

RT 4.2.11 -- 2015-05-07

RT 4.2.11 is now available.


SHA1 sums

c40063b4265a983343804f2056b22964a8ba7be9  rt-4.2.11.tar.gz
d34d6694462d597d14a474390d335bd2b58f42b8  rt-4.2.11.tar.gz.asc

This release is a bugfix release; most notably, it improves indexing
time for full-text search, as well as improving support for Apache 2.4
and MySQL 5.5.  Interactive command-line tools (including upgrade tools)
will now also default to displaying warnings to STDERR, to aid in
awareness of potential errors.

The complete list of changes includes:

General user UI
 * If storing a transaction failed, note the failure obviously in the
   ticket history (#30419)
 * Make sub-menus accessible on screen-readers
 * Prevent Dashboard portlet from rendering with too many columns
 * Hint that a transaction is Correspondence, using red background, on Jumbo
   and Bulk Update pages as well.
 * Articles distinction between "no classes exist" and "none visible to user"
 * Skip Articles Class selection page if there is only one valid option
 * For consistency with other roles, don't attempt to send email
   notifications to owners that are disabled
 * Improve search performance when searching custom field values on users
 * Allow ModifyTicket to change nobody -> someone else, without OwnTicket
 * Allow HTML5 <s> and <del> tags for the replaced <strike> tag
 * Respect the user's chosen units for Time Worked across page loads, instead
   of always defaulting to minutes. (#17985)
 * In Jumbo, preserve ticket basics so in progress changes persist after
   returning to the page
 * Make elements styled as .button render the same as other buttons
 * Add print styles for button and .button that match other inputs

 * Default to enabling error warnings to the screen for interactive commands
 * Standardize --help, --quiet and --verbose options across tools
 * Allow GSSAPI authentication with bin/rt (#25074)

Web Administration
 * Don't show rights on role groups rights list which are nonsensical (#30556)
 * Support setting multiply-valued custom fields during REST ticket creation
 * Fix an infinite loop in multiple-valued custom field parsing
 * Recover gracefully on template creation failure (#29021)
 * Provide a user-legible representation of the user's GPG key (#25376)
 * Ability to change back to "role" UsernameFormat
 * Consistently store un-encoded header data for forwards (#29714)

Server Administration
 * Improve full-text indexing by 1-2 orders of magnitude, on both PostgreSQL
   and MySQL.
 * Warn if innodb_log_file_size would limit uploads to < 5M on MySQL 5.5 and later
 * Increase the warn threshold on max_allowed_packet to 5M
 * Validate lifecycle right name length
 * For convenience, allow using the distribution name instead of package
   name in Plugin(); for example: Plugin('RT-Extension-SLA')
 * Suggest explicit binlog_path for sphinx >= 1.10
 * Drop DatabaseRequireSSL option that does nothing; replace with
   DatabaseExtraDSN option to allow passing of arbitrary additional
   database parameters to the database interface
 * Respect configure-time FontPath configuration
 * Configurable transaction suppression for EscalatePriority (#29465)
 * Switch from Oracle DBA-only tables to tables the user can inspect (#30393)
 * Properly handle large IN sql arguments by breaking them up in to separate

 * Deprecate unused RT::Interface::CLI::debug sub
 * Standardize and simplify boilerplate for command-line options
 * Make rt-validator infinite loop checker actually work
 * Add 'mbox' option to $MailCommand which writes mbox-formatted output
 * Allow attributes to be set after object creation in initialdata
   files (#13036)
 * Do not set charset and body on multipart messages in ContentAsMIME (#23671)
 * Look harder for content in message/rfc822 parts
 * Allow creation of multipart/related via REST, by providing Content-IDs
 * Fold RT::Shredder code into core record classes
 * Skip Shredder tests on all non-SQLite databases
 * Built in HTTP Basic auth and htpasswd support in rt-apache tool
 * New callbacks for Ticket/Elements/ShowBasics, AfterTimeEstimated and
 * Use %ARGS values in /Admin/Users/Modify.html to allow callbacks to modify
   them (#27655)
 * Allow passing SquelchMailTo to Ticket->Create
 * Explicitly depend on Class::Accessor::Fast not Class::Accessor
 * Add BodyClass parameter to Elements/Header so callbacks can more easily
   style only their own pages.

 * Extend the documentation to support Apache 2.4 deployment
 * Attempt to improve reliability in lighttpd by suggesting sockets instead of
   TCP connection
 * Information on finding and installing plugins
 * Information on the new rights interface in the UPGRADING doc (#29515)

 * Localize EmailFrequency properties
 * Updated localizations (German, Spanish, French, Icelandic, Italian,
   Japanese, Lithuanian, Russian, Swedish, Traditional Chinese)

A complete changelog is available from git by running:
    git log rt-4.2.10..rt-4.2.11
or visiting