RT: Request Tracker
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RT 4.0.9 Release Notes
I'm happy to announce that RT 4.0.9 is now available. https://download.bestpractical.com/pub/rt/release/rt-4.0.9.tar.gz https://download.bestpractical.com/pub/rt/release/rt-4.0.9.tar.gz.sig SHA1 sums 1adf162b2d73eb521b00f45e30ccea6fe193e604 rt-4.0.9.tar.gz ac76d9199cbeda986f9cea590177a4047840fc37 rt-4.0.9.tar.gz.sig This release contains a number of bugfixes since the 4.0.8 release. It also contains the first set of embargoed security tests fixed by patches released on 2012-05-22. These are the tests for vulnerabilities fixed in RT 4.0.6 and RT 3.8.12. This release also requires a newer HTML::RewriteAttributes. You will be prompted to upgrade when upgrading RT or when manually running 'make test-dependencies'. If you have set a custom @JSFiles in RT_SiteConfig.pm, you will need to amend this to include the new jquery.cookie.js file added to RT_Config.pm. See UPGRADING-4.0 for more details. Bugfixes * IE8/9 are encouraged never to use compatibility mode. * User autocompletes on Oracle now work. * Disabled personal groups hiding out from 3.8 are cleaned out. * When upgrading from 3.8 to 4.0 the article upgrade points to the correct upgrading documentation. * Restore the link to a Queue's History. * Stop manually deleting Custom Field Values in the REST API, use the standard RT API calls. * Avoid Devel::StackTrace 1.28 and 1.29 which are known to break RT. * Don't show the full login page to mobile clients. * Refresh your Localization preferences on each page load. * TicketSQL containing Queue = 'Nonexistant Queue' will not generate invalid SQL. * Fix an error deleting Custom Field Values on some installs. * Ensure that leading newlines on Templates are preserved, despite browsers stripping them. * Eliminate a potential deadlock on large emails when using GPG. * Handle emails in unknown charsets better. * Fix GPG Error templates that used reference passing. * Make Configuration written by the installer consistent and skip some keys. * Log better error messages and fewer warnings with parsing unparseable sender email addresses. * Add a missing table element to the Outgoing Mail element. * Allow 'requestors' on REST ticket creation because it was allowed in 3.8 (earlier versions of 4.0 only allowed requestor as a key). * Fix loading of _Vendor and _Local files in plugins. * Remove menu/page overlapping that prevented clicking on some links. * Handle invalid/unindexable Full Text Search records in Pg better. * Allow users without the ExecuteCode right to create Simple templates. * Ensure that templates which use heredocs won't have mysterious failures. * Fix null and NULL to work interchangeably in TicketSQL. * No longer match on an english string on the Jumbo page. This would result in the Comment/Correspond textarea remaining populated if using RT in a non-english locale. * Remove even more old REST restrictions on Custom Field, Queue and other object names. * Avoid warnings when building the menu on pages with invalid Queues or other objects. * Saved Search descriptions can safely contain [] without running afoul of the localization infrastructure. * Allow setting a Queue's Lifecycle back to 'default'. * Stop using HTML::Mason's cache_self method. It caused some rendering bugs with GnuPG keys and won't be fixed by upstream. * Fix "RefersTo is NULL" and "Requestor is NULL" to work properly in TicketSQL (before we only checked for "IS NULL"). * Instead of localizing "Owner Name" in the charting UI, instead localize the words separately. * When overriding $HomepageComponents or other reference config types in RT_SiteConfig.pm, the name would not render properly on Configuration.html. * Clean up session lockfiles because Apache::Session::File doesn't. * Improve Custom Field Upload rendering when multiple files have been uploaded. * Bust the cache used by the SelectQueue widget when a Queue's name changes. * Dates on the Bulk Update page such as Due, Told, etc are now rendered as DateTimes. Features * The Rights Editor now keeps track of the user/group and tab selected when submitting and switching between states. * Allow bookmarking tickets from the mobile interface. * Warn less when your RT is behind a proxy. * New CheckMoreMSMailHeaders config option that tries harder to detect outlook and repair weird linespacing issues in text parts. * New callbacks to add more information to the Outgoing Mail elements. * When listing statuses for multiple Queues/Lifecycles, group statuses by Lifecycle (collapsing Lifecycles with identical Status lists). This provides a more navigable status list on pages such as the Bulk Update. * Improve performance of shrink_cgm_table.pl and shrink_transactions_table.pl by processing more rows at a time. * When updating fields that contain lots of text (such as templates) don't display the entire contents of the template. * Add Custom Field styling and a callback to easily add CFs in the mobile UI. * Search Results that display many Custom Fields across many ticket rows will now cache Custom Field objects and make fewer database queries. * Extensions that use ExtractTicketId can now cleanly alter the subject of the ticket. * New callbacks at the beginning and end of search results. * Record an X-RT-Interface header to track how a ticket was created. * Improve dashboard rendering in Outlook and Lotus Notes by scrubbing JavaScript and not including the print styles. * Update messages to include the user being affected rather than saying "Added principal" or "That principal". * Provide add_after and add_before convenience methods for extensions adding new menus to RT. * Display examples of the Date Format preferences in the user's timezone to make it clearer which formats are defined as UTC and which aren't. * Users changing their password can now hit enter and not submit the Auth Token Reset form. * When users move a ticket from Queue A to Queue B and no longer have the ability to see the ticket in Queue B, RT will still display a message confirming that the move happened. Documentation * Lifecycle documentation separate from the RT_Config.pm docs. * Document how to use the Style Editor and how to add your own CSS. * Document basic approvals configuration. * Improve documentation and examples for CreateTickets action * Improvements to the Article setup/usage documentation. * Clean up extraneous quotes in our POD. * New documentation on recommended backup procedures. * Remove some erroneous documentation in the REST interface. * New documentation for the initialdata file format. Development * Improve SQL logging on record creation and the autocompleter. * Improve the debugging mason errors to include a stack trace. * Ensure tests never run in the local locale (which can cause interesting failures). * Catch and error if we throw warnings in tests. * The rt-apache tool now accepts "." so you can easily run from a git checkout. * Enforce internal policies on the repository with 99-policy.t. * Inline test server now clears the callback cache between tests. git log rt-4.0.8..rt-4.0.9 or visiting https://github.com/bestpractical/rt/compare/rt-4.0.8...rt-4.0.9