RT: Request Tracker
This version has reached its end of life and is out of support. Please contact us for upgrade assistance.
RT 4.0.17 Release Notes
RT 4.0.17 -- 2013-08-02 ----------------------- This release fixes an important regression in the upgrade script included in 4.0.14, 4.0.15, and 4.0.16. Attempting to upgrade from 3.x would skip key upgrade steps. New installs, and sites upgrading from within the 4.0.x series, are unaffected. Affected installations (i.e., who upgraded from 3.x to 4.0.14, 4.0.15, or 4.0.16) should install RT 4.0.17, and then run 'make upgrade-database', specifying versions 3.9.9 through 4.0.0 as the versions to upgrade from and to. This should produce: Going to apply following upgrades: * 4.0.0rc2 * 4.0.0rc4 * 4.0.0rc7 Due to the missed upgrade steps, passwords would work until after the user first logged in, or until etc/upgrade/vulnerable-passwords was run. Affected users may be found by running the following SQL query: SELECT Name FROM Users WHERE Password LIKE '!sha512!%' AND LENGTH(Password) = 40; After completing the upgrade steps mentioned above, passwords for affected users should be restored from backups, the admin UI (assuming an administrator can log in), or (as a last resort) setting them explicitly via: perl -I/opt/rt4/local/lib -I/opt/rt4/lib -MRT=-init \ -e 'my $u = RT::User->new( RT->SystemUser );' \ -e '($u->Load("username")) or die "Failed to load user";' \ -e '$u->SetPassword("new_password");' Adjust the username and password on the last two lines accordingly. You may need to adjust /opt/rt4/local/lib and /opt/rt4/lib on the first line if your RT is not installed into the default location of /opt/rt4 https://download.bestpractical.com/pub/rt/release/rt-4.0.17.tar.gz https://download.bestpractical.com/pub/rt/release/rt-4.0.17.tar.gz.sig SHA1 sums b348fa687001db08198bc2b014a348083108e801 rt-4.0.17.tar.gz edc3848822315a14bc4a272d4d0fae60fe5ced8d rt-4.0.17.tar.gz.sig A complete changelog is available from git by running: git log rt-4.0.16..rt-4.0.17 or visiting https://github.com/bestpractical/rt/compare/rt-4.0.16...rt-4.0.17